Storage and Supply
Through our impressive supplier network and relationship management processes, we are in an enviable position to source all the sterilisation and cleanroom products you need from our preferred supplier list. Batherton Services will find the best supplier to meet your geographical needs.
Based on your set criteria, we’ll help evaluate the best products for the best outcome, keeping your products on the move and your staff safe.
Main benefits of using our services:
Access to reduced costs from overseas production
Established, trusted suppliers
Increased negotiating leverage through existing accounts
Access to dedicated worldwide shipping handlers
Helping to reduce risk of purchasing from overseas:
Key products identified and analysed
Multiple sourcing of core inventory
Regular supplier evaluation
Full certification on all imported products
Best prices guaranteed
We deal directly with manufacturers and primary wholesalers to make sure we are offering the best possible pricing and availability of the products you rely on.
The size of your business doesn’t matter - all our customers are equal, with access to the best product price when purchased through us. From large scale pharmaceutical production sites through to smaller single practices and clinics, we never compromise. You will always receive the same great value and level of service.
Where we can go direct to source, we will compete on price whilst offering the dedicated personal touch that our customer service and business is built on. We offer guaranteed pricing on items for set time periods. This has proven to be very beneficial to businesses looking to evaluate costing on future products, and to allow for more accurate sales revenue forecasting.
To learn more about economies of scale, please contact us to find out how we can help as your procurement expert.
At Batherton Services we are customer focused from start to finish. We believe that providing the best customer service available not only maintains our working relationships but ensures our journey for continuous improvement.
Main benefits of using our services:
Single point of contact for all account queries
Dedicated account manager who oversees all transactions
Increased efficiency by having one person to deal with all enquiries
Customer service that puts your business first
We’ll look after you every step of the way
with a dedicated focus on all aspects of the procurement process. You’ll never be passed from person to person to deal with important issues and will have a single point of contact to build strong working relationships.
It’s all in the communication
Communication between our customers and our suppliers is paramount. We will communicate at each relevant stage going through the procedure step by step with regular updates to make sure customers are always in the loop. This allows our customers to have maximum input.
The importance of customer service
Customer service is at the core of everything we do as a business. We manage relationships and maintain an open stream of communication, but most importantly we listen. By doing so we can deliver the highest standard in customer service. Our customers rely and trust in our procurement teams and have confidence in our ability as a reliable extension to their own purchasing and procurement departments.
By maintaining open communications and acting on your behalf we strive to make sure we offer the best level of service so that you can focus on your business. Customers can feel assured that there is no need to worry about supply chain issues and inconsistent stock control. We have you covered every step of the way.